Failed ECO 4 Install ? The problem

Many properties who received ECO4 funding have ended up with damp and mould problems. The problems are either new caused by poor installation or the installation has exacerbated an existing issue due to those existing issues not being addressed or the property not being suitable for the measures installed. That’s not to mention the wide spread fraud and weak regulation

The problem is of epidemic proportion and you are entitled to have this remedied

Routes to remediation

  • The installer

  • The scheme insurers (CIGA/IAA)

  • CEDR

  • The Energy Providers

  • The Energy Ombudsman

  • Trustmark - Find and Fix

  • The Civil court

The Facts

  • up to 6 million homes may have had insulation installed incorrectly or inappropriately across the various incarnations of ECO - ECO4

  • 98% of homes with external wall insulation installed have major defects

  • 29% with internal wall insulation have major defects

  • 30% with Cavity wall insulation have major defects

  • CIGA (the scheme insurer) rejects 70% of claims

  • CEDR the dispute resolution service awards a win in just over 50% of cases

  • Trust,mark find and fix only 10% of 30,000 + homes been completely fixed

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The solution

You can absolutely contact one or all of the scheme resolution channels yourself, construct your argument and it is 100% free to do so. However these resolution pathways are purely evidence- based paper-only adjudication processes. If you enter them alone. it is easy for an installer to deploy complex technical jargon, blame existing building defects or occupants habits, leaving you without the remediation you deserve.

You can significantly tip the balance in your favour if you hold the factual evidence and independent technical proof which are difficult to dismiss.

The process of doing it for many is daunting, time consuming and if you are not familiar with the processes or you don’t have the evidential documentation against the specific regulatory standard then it is easy for the organisations to dismiss and further frustrate with no tangible outcome.

By leveraging our expertise as established Trustmark-accredited Retrofit Assessors and Domestic Energy Assessors, we provide the precise evidence required to stop the stalling tactics and help secure your remediation

  • Step1: The Free technical Triage (£0) allows us to review your paper trail with no obligation to establish if there has been a clear documentable breach of PAS 2035 regulation with your ECO4 install before you spend a penny.

  • Step2: The Full Technical Review & Report (£495.00+VAT) If a clear breach is identified, we deep-dive into your Ofgem file history and conduct a comprehensive inspection of the data for your property and evidence it against the PAS2035 framework. We compile the data backed Technical Evidence Report detailing the specific regulatory failures coupled with a user-friendly guide on exactly how to execute your complaint with each of the applicable bodies.

    Fixed fee of £495.00 + VAT. No hidden charges, just the independent technical leverage you need to help secure your remediation

Request Your Free Triage